MIXA VENTURES FZ-LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines the types of information we collect, how we use it, and the measures we take to protect your data.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Company Information

Company Name: MIXA VENTURES FZ-LLC
Registered Address:
FDСW0009, Compass Building,
Al Shohada Road,
AL Hamra Industrial Zone-FZ,
Ras Al Khaimah, United Arab Emirates
Support Email: [email protected]

2. Information We Collect

We collect different types of personal data based on how you interact with our services.

A. Information You Provide to Us

Account Information: Name, email address, payment details.

Subscription Details: Type of subscription, billing period, and purchase history.

Customer Support Data: Emails, messages, or any inquiries sent to us.

B. Automatically Collected Data

Device Information: IP address, browser type, operating system, and device ID.
Usage Data: Pages visited, time spent on our website, and interactions with features.
Cookies & Tracking Technologies: We use cookies to enhance user experience and for analytics (see our Cookie Policy).

3. How We Use Your Information

✅ To Provide Our Services – Managing your subscription, payments, and access to premium features.
✅ To Improve User Experience – Analyzing usage patterns to optimize performance.
✅ To Communicate with You – Sending payment confirmations, account updates, and service notifications.
✅ To Ensure Security – Preventing fraud, unauthorized access, or misuse of our services.
✅ To Comply with Legal Obligations – Meeting financial, regulatory, and legal requirements.

4. Payment Processing & Stripe Compliance

All payments are securely processed via Stripe.

We do not store or process credit card details; all transactions are handled by Stripe’s secure payment system.

Stripe’s Privacy Policy can be found here.

5. Data Sharing & Third-Party Services

We do not sell or share your personal data, except in the following cases:

🔹 Service Providers: We work with third-party services (e.g., Stripe for payments) who process data on our behalf.
🔹 Legal Compliance: We may disclose data if required by law or to protect our rights.
🔹 Business Transfers: In case of a merger, acquisition, or company restructuring.

6. Data Retention & Security Measures

We retain personal data only as long as necessary for service delivery, legal compliance, or dispute resolution.

User accounts may be deleted upon request.

We implement encryption, firewalls, and secure access controls to protect user data.

7. User Rights (GDPR Compliance)

If you are in the EU/EEA, you have the right to:

✔️ Access Your Data – Request a copy of the personal data we hold about you.
✔️ Correct Your Data – Update or modify incorrect information.
✔️ Request Deletion – Ask for the removal of your personal data.
✔️ Withdraw Consent – Opt out of marketing emails at any time.
✔️ Data Portability – Request a transfer of your data to another service provider.

📩 To exercise any of these rights, contact us at [email protected].

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.

If you believe a minor has provided us with information, please contact us to remove it.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site performance, and support marketing efforts.

You can manage your cookie preferences in your browser settings. See our Cookie Policy for more details.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date.

📢 Users will be notified of significant updates. Continued use of our services implies acceptance of the revised terms.

11. Contact Information

📧 Email: [email protected]

📍 Company Address: FDСW0009, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

💬 Live Chat: Available 24/7

📞 Call Us: +971 55 190 5590 (Available 24/7)